This section includes information on settlement procedures and important reports you will receive as part of this program.
- How can I see all of my rewards that have been saved, purchased, and/or redeemed so that I can have a better understanding of how my rewards are performing?
- How can I see all of my offers that have been claimed and/or redeemed so that I can have a better understanding of how my offers are performing?
- Where can I find a detailed list of deposits (credits) and withdrawals (debits) from my merchant bank account so that I can reconcile transactions and fees associated with the Local First card?
- How can I report on all transactions from cardholders that result in either USD$ or Obsidian reward points being given or taken from my account so that I can determine reconciliation or easily find discrepancies?
- The settlement amount I received doesn't match my records for this month. How can I resolve this issue?
- I have not received my reports via email. What should I do now?
- I have not received settlement for charges made at my store this month. Where can I see my settlement report?