Follow

I accidentally redeemed the wrong reward certificate for a customer. How can I refund their reward points to correct my mistake?

Whether the customer purchased the wrong reward certificate or you accidentally entered the wrong claim code, you can resolve this issue by refunding the customer's reward points. For assistance with refunds, please contact our Customer Support team at +1 (855) 929-0799 or by using the live chat. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments